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Fair Use Policy

Fair Use Policy

Introduction:

  • Indify reserves the right to limit, suspend, or cancel access to our services (even paid subscriptions) if a user’s activity violates this Fair Use Policy, poses a risk to platform stability, breaks the law, or is considered abusive.
    • We’ll always try to contact you first and work with you to resolve the issue before taking any action, unless the situation requires immediate intervention.
    • They can reach out to inquire about business/enterprise plan
Indify retains the right, at its sole discretion, to suspend, revoke, or terminate any account or subscription, with or without notice, in cases of:
  • violations of this Fair Use Policy or the Terms of Service,
  • behavior that results in excessive or abnormal system load,
  • security threats,
  • illegal, fraudulent, or unethical activity, or
  • any usage that jeopardizes the stability or integrity of Indify’s infrastructure.

Indify is not liable for any loss resulting from such actions.

Examples of Extensive or Abusive Usage

Here are some illustrative (but not exhaustive) examples of usage that might trigger a review:

  • Putting high storage or bandwidth demand on our servers.
  • Using basic accounts to run a large-scale or high-traffic public-facing application, especially when embedded widely or used by external organizations.

What We Do When Usage Exceeds Fair Use

  1. Review & Contact

    2. If your usage seems unusually high or is straining our infrastructure, we’ll reach out to discuss. We may ask you to provide details about your usage pattern so we can better understand your needs.

  2. Custom Plan Offer

    3. If appropriate, we’ll propose a custom or enterprise plan. This could mean higher resource allocation (storage, refresh rates, bandwidth) or different usage terms.

  3. Transition Period

    4. If you choose not to accept a custom plan, we’ll give you time to transition to another solution. We’ll work with you to minimize disruption.

  4. Suspension or Limitation

    5. In rare cases, where usage is clearly abusive, we reserve the right to limit or suspend your access. This is always handled on a case-by-case basis.

Prohibited and Unfair Uses

In addition to resource-based concerns, certain uses are strictly disallowed:

  • Illegal or Unethical Use: Using Indify widgets to host or facilitate content or activity that is illegal, fraudulent, harassing, hateful, or otherwise unethical.
  • Security Violations: Purposeful attempts to breach system security, bypass usage controls, embed malicious content, or exploit our infrastructure.
  • Unauthorized Sharing or Reselling: Sharing your Indify account or plan with external third parties (outside your organization) or reselling Indify’s services without explicit agreement.
  • Copyright / IP Abuse: Uploading content that violates copyright, or using Indify to distribute content without rightful ownership or license.

Monitoring and Enforcement

  • Indify monitors usage patterns to identify behavior that may violate this policy.
  • We do not routinely inspect user content for privacy reasons—monitoring is focused on system metrics and infrastructure health.
  • When enforcement is needed, our first step is communication (warning, review). Only repeated or egregious abuse may lead to suspension.

You’re Not Alone — Contact Us!

If you’re unsure whether your usage might be too high, or if you expect to scale up soon:

  • Reach out to our support team.
  • We’re very open to creating enterprise / business plans tailored to your needs.
  • Review our business/enterprise plan.